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NEXPHARMA
+1 866 323 3366
  • Home
  • Products ▾
    • New Zealand Whey Isolate
    • New Zealand Whey Concentrate
    • Bundles
    • Creatine
    • Glutamine
    • Athletic Wear
    • All Products
  • Special Deals
  • About Us
  • FAQS
  • Blog
  • Athletic Wear
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NEXPHARMA

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FAQS

Nexpharma FAQS

Delivery

When will my product be shipped

At Nexpharma we have same day shipping. If you order your product we will ship it out within 24 hours Monday through Friday. All duties are paid for on shipments within Canada & USA.

How can I track my package

Once your package has been shipped you will receive an update with tracking information so that you know exactly when your order will arrive.

  • Track a Fedex Package Here
  • Track a USPS package here
  • Track a Canada Post Package Here

Returns

What Is Your Return Policy?

At Nexpharma we offer a Satisfaction Guarantee. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please contact us at sales@nexpharmasport.com if there is an issue with your order. More information abut our return policy can be found here https://www.nexpharmasport.com/pages/return-policy

I have negative side effects after using a product, can I get a refund?

Unfortunately, if the product container is open, we will not refund or issue a credit. All of our products have been approved by Health Canada and they are considered safe for human consumption. They are packaged and formulated in our state of the art GMP Health Canada Licensed facility, we do guarantee effective dosage and product integrity. For instances where you would experience negative side effects, we advise you to stop using the product and consult a health practitioner, if necessary.

How to create a return shipping label

To create your return shipping label visit a link below :
  • Canada Post Return Label
  • Fedex Return Label
  • USPS Return Label

Payment

What Payment Methods Do You Accept?

As on online retailer we are able to accept most forms of online payment including Paypal. We do not accept cash or debit. Once you go to your cart and complete checkout you will be asked for your payment method and billing details.

How Do I Know My Payments Are Secure

Nexpharma uses PayPal to secure your payment details for every transaction. PayPal is one of the worlds' largest and most secure payment processors. With PayPal you can either use your existing PayPal account or pay without being a Paypal member. Paypal provides a secure 128bit encrypted SSL session to protect your privacy including credit card information. Credit card numbers are never seen by us, nor are they stored by our system. Once your payment has been validated, your data is destroyed by Paypal: this is why we ask for your payment card number again for each new order. This provides the highest possible level of security to make your online shopping experience safe and secure. To learn more about the advantages of using Paypal please visit www.paypal.com We do not keep records of your payment or billing information.

Discounts and Codes

Occasionally we may feature promotional coupon and discount programs. Follow these simple steps to redeem a promotion or discount code: On the Payment page in Checkout, enter the code in the box next to "Gift Certificates and Discount Codes." Codes are case sensitive. Click "Apply". If your discount qualifies, it will be displayed in the payment summary. Only one coupon per purchase.

Product Information

With so many sports supplements and nutritional health products available, why should I choose Nexpharma Sport?

It’s a great question, and one we can answer with two words: Quality Control. As a Canadian manufacturer of nutritional health products and sports supplements, Nexpharma Sport must adhere to a higher standard and strict set of government guidelines and regulations.

While most sport nutrition and supplement companies outsource their manufacturing, we spend hours sourcing the finest raw materials from around the world before formulating, blending, packaging and labelling our products in-house in our state-of-the art, government inspected laboratory.

Nexpharma Sport supplements are manufactured in small batches that are rigorously analyzed and tested, so you can trust what we put on our label.

Do you use artificial flavours and sweeteners?

No. All Nexpharma Sport products contain only natural flavours and sweeteners like stevia. That is one of the reasons they taste so great!

If your ingredients are the best of the best, how do you keep your prices so low?

The Nexpharma Sport online retail store allows us to offer a full line of high quality sports supplements and nutritional health products at a low price. We are happy to ship to customers worldwide.

We rely on the word-of-mouth recommendations of our satisfied customers to grow our business, rather than inflating the cost to pay for expensive marketing campaigns.

What type of results can I expect to see with NeXpharma Sport supplements and nutritional products?

Whether you are a competitive athlete, fitness professional, or just want to improve your overall health, our high quality products used in combination with a proper diet and training program will help you achieve your fitness goals as quickly and efficiently as possible.

Do you have a question about Nexpharma Sport?

Send us an email at info@nexpharmasport.com

Products
  • New Zealand Whey Isolate
  • New Zealand Whey Concentrate
  • Bundles
  • Creatine
  • Glutamine
  • Athletic Wear
  • All Products
Support
  • Athlete Sponsorship
  • Quality
  • Shipping & Delivery
  • Contact
  • Return Policy
  • Terms & Conditions
  • Privacy Policy
News & Updates

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© 2021 NEXPHARMA.

THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE. FOR BEST RESULTS SUPPLEMENTS SHOULD BE TAKEN AS DIRECTED OVER TIME, AT MAXIMUM DOSAGE IN CONJUNCTION WITH A HEALTHY DIET AND REGULAR EXERCISE PROGRAM. RESULTS MAY VARY.
2-102 MEG DRIVE, LONDON ONTARIO CANADA, N6E 3T7

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